ShopifySmallTasks.COM (“ShopifySmallTasks”, “WE” OR “US”) USER TERMS OF SERVICE

The terms and conditions set forth below (the "terms") govern your use of this site on the world wide web. These terms are a legal contract between you and ShopifySmallTasks and govern your access to, and use of, ShopifySmallTasks website located at the URL: https://www.ShopifySmallTasks.com as well as all associated sites linked to http://ShopifySmallTasks.com by ShopifySmallTasks, its subsidiaries and affiliated companies, together with the services available through this site (the “site”). If you do not agree with any of these terms, do not access or otherwise use this site, any services available through this site or any information contained on this site. Your use of this site shall be deemed to be your agreement to abide by each of the terms set forth below. If you are using this site for your company’s use, you represent that you are an authorized representative who has the authority to legally bind your company to these terms and to grant ShopifySmallTasks the necessary permission to make changes to your company’s website. ShopifySmallTasks may make changes to the content and services offered on this site at any time. ShopifySmallTasks may also change, modify or add or remove provisions of these terms at any time by posting updated terms of use on this site. If any change, modification, additional provision or removal of a provision is unacceptable to you, you shall cease using this site. If you instead continue to use this site, you will be conclusively deemed to have accepted the change.

Note: this agreement contains a dispute resolution and arbitration provision, including class action waiver that affects your rights under this agreement and with respect to disputes you may have with ShopifySmallTasks. You may opt out of the binding individual arbitration and class action waiver as provided below.

1. HOW OUR SERVICES WORK

ShopifySmallTasks offers a Marketplace for customizing websites. We connect website and business owners (“Users”) who need to update their existing websites or other coding services, with web developers (“Developers”) who are able to make these updates for Users. For example, our Site can connect Users with a Developer who can, for example, insert a logo on a website, add social networking plug-ins, or update existing content.

Users can submit a project request for website updates – herein called a “Project” – with us and request a quote for a Project by visiting https://www.ShopifySmallTasks.com/projects/new and submitting a description of the items they would like to change. We break each Project into a series smaller projects or “Tweaks,” and provide the User a quote for completing the entire Project, based on the individual Tweaks that are needed to complete the Project. Each Tweak is allocated to a Developer for completion.

So that a Developer may Tweak your website as requested, and/or complete your Project, you must supply us with the appropriate login credentials for your website and permit Developers temporary access in order to complete your Project. Developers are not permitted to use your log-in credentials for any purposes other than to complete the Tweaks or Project. You must have the authority to authorize ShopifySmallTasks and/or Developers to access your website in order to perform the requested services, or you may not submit a Project request.

Developers are independent contractors of ShopifySmallTasks, not employees, and as such are responsible for the services provided to Users.

ShopifySmallTasks reserves the right to reject a Project at any time.

2. WEBSITE SECURITY

As noted above, Users must supply us with the appropriate login credentials for their website and permit Developers temporary access in order to complete their Project(s). We will store log-in credentials securely, and they are only shared with the Developer(s) to whom your Project is assigned. Developers are prohibited from sharing these log-in credentials and from using your log-in credentials for any purpose other than completing your Project. We will not share your log-in credentials with anyone, after your Project is fully completed. However, you should update your log-in credential after your Project is complete.

At all times, you are responsible for having adequate security in place on your website. You agree to immediately notify ShopifySmallTasks of any unauthorized use, or suspected unauthorized use of your ShopifySmallTasks account or any other breach of security. We are not be liable to any User for any loss or damage arising from User's failure to comply with the above requirements, including your failure to have in place adequate website security, or for any other User website vulnerabilities.

3. BACKUPS

All Users are required to ensure that a back-up of their websites and all related data is completed, prior to initiating a Project. When submitting a Project, Users must designate their backup method: Managed Backup or Self-managed Backup. If a User chooses Managed Backup, then for a fee ShopifySmallTasks will backup their website, prior to engaging a Developer to work on the Project. If you choose Self-managed Backup, you are representing that you have a method for backing up your website and that you have fully backed up your website and all related data prior to submitting your Project.

ShopifySmallTasks cannot and will not liable for any loss of data to any User who fails to comply with this provision.

4. PROJECT COMPLETION TIMES

ShopifySmallTasks does not guarantee Project completion time; any estimates provided concerning the completion of a project are provided as a courtesy and are not binding.

Certain Projects may be eligible to be submitted as an "Express" Project. Projects that are submitted as Express Projects will be charged an additional Express fee.

Eligibility for the ShopifySmallTasks express service is at the discretion of ShopifySmallTasks.com.

ShopifySmallTasks will provide a delivery time for all Express Projects, and will do its best to ensure that the delivery time is met. However, ShopifySmallTasks cannot guarantee that an Express Project will be completed within the stated delivery time. If an Express Project is not completed within the stated delivery time, ShopifySmallTasks will refund to User the amount of the Express fee; however, User will not be entitled to a refund of the remaining Project fee simply because the Project was not completed within the stated delivery time.

5. ELIGIBILITY

By using the Site, you represent, acknowledge and agree that you are at least 18 years of age. Further, you represent, acknowledge and agree that: (a) all registration information that you submit is truthful and accurate; (b) you will maintain the accuracy of such information and keep such information up-to-date; and (c) your use of the services offered through this Site do not violate any applicable law or regulation.

ShopifySmallTasks may terminate these Terms and your use of the Site without notice if ShopifySmallTasks, in its sole discretion, believes that you are under the age of 18, have provided inaccurate or incomplete registration information, or are otherwise ineligible to use our Site and services.

Additional eligibility requirement apply to Developers, as stated in the "Additional Developer Terms" section below.

6. GENERAL USE RESTRICTIONS.

ShopifySmallTasks provides content and services through the Site. Certain information, documents, products and services provided on and through this Site, including content, logos, graphics and images (together, the “Site Materials”) that are not Submissions (as defined below) are provided to you by ShopifySmallTasks and are the copyrighted and/or trademarked work of ShopifySmallTasks or ShopifySmallTasks’s contributors.

ShopifySmallTasks grants you a limited, personal, non-exclusive, non-transferable, and non-assignable license to use and to display and to make one copy of the Site Materials and to use the services and this Site. Except for the license set forth in the preceding sentence above, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Site Materials in any manner.

This limited license terminates automatically, without notice to you, if you breach any of these Terms. Upon termination of these limited licenses, you agree to immediately destroy any downloaded or printed Site Materials. Except as stated herein, you acknowledge that you have no right, title or interest in or to this Site or any Site Materials.

7. USING THE SITE AND THE SERVICES ON THE SITE.

You can simply view the Site, and not use any services on the Site or participate in any interactive programs on the Site. You need not register with ShopifySmallTasks to simply visit and view the Site. However, in order to access certain password-restricted areas of the Site (such as the ShopifySmallTasks Marketplace) and to use certain services (such as to retrieve a Project quote or place an order) and Site Materials, you must register with ShopifySmallTasks for an account and receive a password.

8. PASSWORD RESTRICTED AREAS OF THIS SITE.

Users. Users that desire to register for an account with ShopifySmallTasks must submit an email address and choose a password. Users may also provide additional optional information, such as a website URL and a brief on what work they want performed on their site; this information is not required to register for an account but may be helpful to ShopifySmallTasks in providing you with a more customized experience when using the Site or its services. Once a User has submitted his or her account registration information, a ShopifySmallTasks administrator shall have the right to approve or reject the requested registration, in the ShopifySmallTasks administrator’s sole discretion.

Developers. Subject to the Additional Developer Terms below, Developers may apply to join the ShopifySmallTasks marketplace at https://www.ShopifySmallTasks.com/apply. ShopifySmallTasks will review Developer applications, and may, in its sole discretion, approve or deny any Developer application. Once approved, a Developer will have access to the ShopifySmallTasks marketplace, where it may choose the Projects it wishes to work on.

General. You are responsible for maintaining the confidentiality of your ShopifySmallTasks Password and you are responsible for all activities that occur using your Password. You agree not to share your Password, let anyone else access your Password or do anything else that might jeopardize the security of your Password. You agree to notify ShopifySmallTasks if your Password is lost, stolen or disclosed to an unauthorized third party, if there is any unauthorized use of your Password on this Site or if you know of any other breach of security in relation to this Site. By using this Site, you represent and warrant that all the information that you provide when registering for an account and otherwise through the Site is accurate, complete and up to date. You may change, correct or remove any information from your account by logging into your account directly and making the desired changes to your account profile.

Beta Users. Without limiting the generality of the foregoing in this Section, if you register for a “beta account” or other pre-release version of the Site and/or the services and Site Materials (“Beta Release”), you acknowledge and agree that the Beta Release may contain, in ShopifySmallTasks’ sole discretion, more or fewer features or different licensing terms than a subsequent commercial release version of the Site and/or services that may be offered through the Site. You further acknowledge and agree that any “beta account” will automatically convert to a commercial release version account upon the launch date of the Site and its services to the public (“Public Launch Date”). If you do not desire to continue using the Site or its services after the Public Launch Date, you may contact ShopifySmallTasks to delete your account in accordance with the terms and conditions governing deletion of personal information set forth in ShopifySmallTasks’s Privacy Policy. While ShopifySmallTasks generally intends to distribute commercial release versions of the Site and the services and Site Materials, ShopifySmallTasks reserves the right not to release later commercial release versions of any Beta Release. Without limiting any disclaimer of warranty or other limitation stated herein, you agree that any Beta Release is not considered by ShopifySmallTasks to be suitable for commercial use, and that it may contain errors affecting its proper operation. BY CLICKING TO ACCEPT THESE TERMS, YOU ACKNOWLEDGE AND AGREE THAT USE OF A BETA RELEASE MAY EXHIBIT SPORADIC DISRUPTIONS THAT HAVE THE POTENTIAL TO DISRUPT YOUR USE OF THE SITE IN GENERAL AND ANY SERVICES THAT MAY BE OFFERED THROUGH THE SITE. ShopifySmallTasks SPECIFICALLY DISCLAIMS ALL DAMAGES RESULTING FROM YOUR USE OF ANY BETA RELEASE.

9. PURCHASES.

Once a User submits a Project, ShopifySmallTasks will provide that User with a quote, estimating the cost of completing that Project, based on the number of Tweaks involved; if you accept a Project quote, ShopifySmallTasks will charge you for the Project and will assign your Project to one or more Developers for completion. By submitting a Project and accepting an estimate you agree to pay all fees or charges, including any taxes, to your account for that Project, based on ShopifySmallTasks’s Project quote. Please note that, while we attempt to provide accurate quotes at the outset of a Project (based on the number of Tweaks a Project involves), additional information or requests regarding the scope of the Project may necessitate adding additional Tweaks to a Project, which may increase the estimated price. ShopifySmallTasks will inform Users of any increases to the Project quote; if you decline to pay for the increased cost, ShopifySmallTasks, in its discretion, may (i) complete (or instruct the Developer to complete) only the Project and Tweaks from the original quote; (ii) cancel the Project and refund your money, and, in its discretion, rollback (or instruct the Developer to rollback) any work already completed on the Project, restoring your website to its prior state (i.e., the state of the website prior to the initiation of the Project). If you do not pay on time or if ShopifySmallTasks cannot charge your credit card, PayPal or other payment method for any reason, ShopifySmallTasks reserves the right to either suspend or terminate your access to the Site and account, reject your Project, and terminate these Terms. You are expressly agreeing that ShopifySmallTasks is permitted to bill you for the applicable fees, any applicable tax and any other charges you may incur in connection with your use of this Site and the fees will be billed to your credit card, PayPal or other payment method designated on your initial registration with this Site, and thereafter at regular intervals for the remainder of the term of these Terms. If you have a balance due on any account, you agree that ShopifySmallTasks may charge such unpaid fees to your credit card or otherwise bill you for such unpaid fees.
Please note, that for single task purchases, your credit remains valid for a period of 60 days starting the day of your purchase. Past this timeframe, your purchase becomes non-refundable.

10. REFUNDS AND CANCELLATIONS

The premise of our service is to offer on-going technical Shopify support, which is above the basic support offered by Shopify and Shopify theme and app partners. Please read our refund and cancellation policy. Delivery of the service stops the day the subscription is cancelled.

We ask that upon signing up, you agree to a 3 month minimum term. If you do not think you will need the service for more than a month, it's best to consider other support options. The quality and value we are able to deliver is optimal when customers are with us a minimum of 3 months.

Our 14 day risk-free guarantee is designed to make your decision to work with us a no-brainer. Here are the 3 conditions of this guarantee:

1. The service isn’t what you expected after working with us on your first task

2. We’ve completed no more than 2 small tasks for you

3. You haven’t used the service within the first 14 days

If you cancel your subscription after the first 14 days, we will not be able to provide you with a partial/full refund. Upon cancelling your subscription, we would stop accepting tasks for your online store.

ShopifySmallTasks offers a 100% satisfaction guarantee. Users who are not satisfied with the outcome of a Project (the "Outcome"), must notify ShopifySmallTasks at hello@ShopifySmallTasks.com, within the timeframe set forth below.

Once a Project has been marked as "Built" by the assigned Developer(s), the User has forty-eight (48) hours to review the Project, and to mark it as "Complete," or to notify ShopifySmallTasks that it is not satisfied with the Project Outcome. If a User does not take any action within those forty-eight (48) hours, then the Project will automatically be marked as Complete. A User then has seven (7) days from the date a Project has been marked "Complete" to notify ShopifySmallTasks that it is not satisfied with the outcome of the Project. ShopifySmallTasks will not provide User any refund of the Project fee, if the User does not notify ShopifySmallTasks at hello@ShopifySmallTasks.com that it is not satisfied with the Project Outcome.

If a User notifies ShopifySmallTasks that it is not satisfied with the Project Outcome, in accordance with the timeframe set forth above, ShopifySmallTasks will either reopen the Project and rectify the situation, or will issue the User a full refund at the discretion of ShopifySmallTasks.com.

Once you have notified us that you are not satisfied with the Project Outcome, ShopifySmallTasks will take steps to address your complaints about the Project Outcome, including by asking the Developer who completed the work, or in our discretion a different Developer, to address your complaints regarding the Project Outcome. However, if after our attempts to address your complaints, you are still not satisfied with the Project Outcome, ShopifySmallTasks will issue you a full refund, and may, at its discretion, reverse or rollback, or direct the Developer to reverse or rollback, the work conducted pursuant to the Project and restore your website to its previous condition (before the Project was commenced).

11. ELECTRONIC COMMUNICATIONS.

By using the Site and/or the services provided on or through the Site, you consent to receiving electronic communications from ShopifySmallTasks. These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to the Site and/or services provided on or through the Site. These electronic communications are part of your relationship with ShopifySmallTasks. You agree that any notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.

12. LINKS TO THIRD PARTY SITES.

This Site may be linked to other web sites that are not ShopifySmallTasks sites (collectively, “Third Party Sites”). Certain areas of the Site may allow you to interact and/or conduct transactions with such Third Party Sites, and, if applicable, allow you to configure your privacy settings in your Third Party Site account to permit your activities on this Site to be shared with your contacts in your Third Party Site account and, in certain situations, you may be transferred to a Third Party Site through a link but it may appear that you are still on this Site. In any case, you acknowledge and agree that the Third Party Sites may have different privacy policies and terms and conditions and/or user guides and business practices than ShopifySmallTasks, and you further acknowledge and agree that your use of such Third Party Sites is governed by the respective Third Party Web Site privacy policy and terms and conditions and/or user guides. You hereby agree to comply with any and all terms and conditions, users, guides and privacy policies of any of Third Party Sites. ShopifySmallTasks is providing links to the Third Party Sites to you as a convenience, and ShopifySmallTasks does not verify, make any representations or take responsibility for such Third Party Sites, including, without limitation, the truthfulness, accuracy, quality or completeness of the content, services, links displayed and/or any other activities conducted on or through such Third Party Sites. You agree that ShopifySmallTasks will not, under any circumstances, be responsible or liable, directly or indirectly, for any goods, services, information, resources and/or content available on or through any third party web sites and/or third-party dealings or communications, or for any harm related thereto, or for any damages or loss caused or alleged to be caused by or in connection with your use or reliance on the content or business practices of any third party.

13. SUBMISSIONS.

Users. If you are a User, you acknowledge that you are responsible for the information, opinions, messages, comments, photos, videos, graphics, sounds, software and other content or material that you, either through yourself or a third party associated with your account, submit, upload, post or otherwise make available on or through your website (each a “Submission”), and that you, and not ShopifySmallTasks, have full responsibility for each such Submission, including its legality, reliability, appropriateness, and trademark and copyright ownership (and the burden of determining whether any material is protected by any such right or is otherwise illegal or inappropriate is on you). You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights, or any other harm resulting from any Submission made available on or through your Site. You are expressly acknowledge that you are fully responsible for any Submission that you make or cause to be made available on or through your Site, in connection with any Project.

Developers. You agree that you will not upload, post or otherwise make available through a User's website any material that you know, or that you reasonably should know (i) would violate any third party's copyright, trademark, or any other proprietary right without the express permission of the owner of such copyright, trademark or other proprietary right, or (ii) is otherwise illegal or unlawful.

14. PROJECT DETAILS

Users. Unless otherwise explicitly stated herein, you agree that any Project submitted by you in connection with this Site is provided on a non-proprietary and non-confidential basis. Unless you mark a Project as private, the Project will be treated as public and certain details about that Project, including but not limited to a description of the work, the cost of the work [and the URL for your website and your company name], will be published on the Site, which means that will be viewable by visitors to the Site and searchable in search engines. For an additional fee, a User may designate a Project as private. If you pay an additional fee to submit a private Project, ShopifySmallTasks will require that any Developer assigned to that Project treats the non-public information it receives related to the Project as confidential, and does not disclose such information except as required to perform the Project or as required by law.

15. UNAUTHORIZED ACTIVITIES.

When using this Site and/or the services, you agree not to, without limitation:

Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
Use racially, ethnically, or otherwise offensive language.
Discuss or incite illegal activity.
Use explicit/obscene language or solicit/post sexually explicit images (actual or simulated).
Post anything that exploits children or minors or that depicts cruelty to animals.
Post any copyrighted or trademarked materials without the express permission from the owner.
Disseminate any unsolicited or unauthorized advertising, promotional materials, 'junk mail', 'spam', 'chain letters', 'pyramid schemes', or any other form of such solicitation.
Use any robot, spider, scraper or other automated means to access the Site.
Take any action that imposes an unreasonable or disproportionately large load on our infrastructure.
Alter the opinions or comments posted by others on this Site.
Take any action that may otherwise harm, disrupt or overburden the Site, or violate these Terms.
This list of prohibitions provides examples and is not complete or exclusive. ShopifySmallTasks reserves the right to terminate your access to your account, your ability to post to this Site or use the services), with or without cause and with or without notice, for any reason or no reason, or for any action that ShopifySmallTasks determines is inappropriate or disruptive to this Site or services available through the Site, or to any User or Developer. ShopifySmallTasks may report to law enforcement authorities any actions that may be illegal, and any reports it receives of such conduct. When legally required or at ShopifySmallTasks’s discretion, ShopifySmallTasks will cooperate with law enforcement agencies in any investigation of alleged illegal activity on this Site or on the Internet.

Submissions and unauthorized use of any Site Materials contained on this Site may violate certain laws and regulations.

You agree to indemnify and hold ShopifySmallTasks and its officers, directors, employees, affiliates, agents, licensors, and business partners harmless from and against any and all costs, damages, liabilities, and expenses (including attorneys’ fees and costs of defense) ShopifySmallTasks or any other indemnified party suffers in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party that your use of this Site or the use of this Site and the services available through the Site by any person using your ShopifySmallTasks user name and/or password violates any applicable law or regulation, or the copyrights, trademark rights or other rights of any third party.

16. PROPRIETARY RIGHTS.

ShopifySmallTasks is a trademark of ShopifySmallTasks in the United States. Other trademarks, names and logos on this Site are the property of their respective owners. Unless otherwise specified in these Terms, all information and screens appearing on this Site, including documents, services, site design, text, graphics, logos, images and icons, as well as the arrangement thereof, are the sole property of ShopifySmallTasks, ™ ShopifySmallTasks. All rights not expressly granted herein are reserved. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or license.